Information VPay collects
VPay collects account and contact information, legal identity details, identity documents, face-liveness evidence, device and network signals, royalty account details, tax-onboarding status, payout records, and security activity.
How information is used
Information is used to verify identities and contact details, prevent duplicate or fraudulent accounts, administer royalties and payouts, support tax reporting, secure VPay, investigate misuse, and meet legal obligations.
Service providers
VPay uses service providers for identity processing, infrastructure, email, phone verification, abuse prevention, captcha checks, tax onboarding, and payout administration. Providers receive only the information needed for their assigned function.
Identity evidence
Identity documents, liveness images, and face templates may be retained for identity review, duplicate-account prevention, fraud investigation, and compliance purposes.
Security
Personal details are encrypted using AES-256-GCM. VPay also applies access controls, audit records, encrypted transport, and restricted staff permissions.